Privacy Policy
This Privacy Policy describes how RIYTE LTD. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website or make a purchase from riyte.com (the "Site"). By using the Site and our services, you agree to the collection and use of your information as outlined in this Privacy Policy. Please read it carefully, and if you do not agree with the terms, do not access or use the Site.
Information We Collect
We collect personal information from you to provide and improve our services. The types of information we collect include:
- Contact Information: Name, email address, shipping and billing addresses, phone number.
- Order Information: Purchase details, payment information (e.g., credit card details, billing address), and delivery preferences.
- Account Information: Username, password, and security details for accounts.
- Shopping Behaviour: Items viewed or added to cart, wish list, and order history.
- Customer Support: Any communication you send to us for support purposes.
We may also automatically collect certain data through cookies and other technologies, including your device type, browser type, IP address, and interaction with the Site.
Use of Your Personal Information
We use your information to:
- Fulfil orders, process payments, and provide you with the services you request.
- Communicate with you about your orders, account, or inquiries.
- Improve and personalise the Site and our services, including marketing and promotions.
- Prevent fraud and ensure the security of our Site.
Sharing Your Personal Information
We share your information with third parties only as necessary to provide our services, such as:
- Service Providers: Payment processors, shipping partners, and cloud storage providers.
- Marketing Partners: We may work with third parties to provide tailored marketing based on your interactions with the Site.
- Legal Requirements: We may disclose your information to comply with applicable laws or to respond to legal requests.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyse website traffic, and for marketing purposes. You can control cookie preferences through your browser, but please note that disabling cookies may affect the functionality of the Site.
For more information about the cookies used by Shopify to power our store, please visit Shopify’s Cookie Policy.
Data Retention
We retain your personal information as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete the personal information we hold about you.
- Opt out of certain marketing communications.
- Request portability of your personal data.
Please contact us at info@riyte.com to exercise these rights.
Security
We implement reasonable security measures to protect your personal information. However, no online transmission is fully secure, so please take steps to protect your own data, including using secure passwords.
Updates to This Policy
We may update this policy periodically. The "Last Updated" date will be revised, and any significant changes will be communicated through the Site.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
RIYTE LTD
272 Bath Street, Glasgow G2 4JR, United Kingdom
info@riyte.com